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New Payment Option & Mobile App: Know Benefits of New e-Filing Portal

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By Arpit Kulshrestha
All Benefits of Income Tax Return E-filing Site

The ITR filing mechanism has been put on hold till June 6  amidst the designing of the new e-filing web portal of the income tax department and shall soon start from June 7 onwards. The income-tax filing  process on the web portal incometaxindiaefiling.gov.in was paused from midnight of May 31, 2021, after scrapping the e-filing web portal. The link to the website is Incometax.gov.in, incometaxindiaefiling.gov.in

“Considering the overhaul and migration or transition of existing e-filing portal to a completely different platform, a blackout period for the usage of the existing portal has been announced by the Government from 1 June 2021 to 6 June 2021 during which the existing income tax portal would not be available for usage to the taxpayers. In order to avoid any inconvenience to taxpayers, the Revenue Department has issued directions to fix any hearing of cases or compliance only from 10 June 2021 onward. This would give the taxpayers the necessary time to respond well to the new system. Also, If any hearing or compliance which requires submissions online falls during such period, the same shall either be preponed or adjourned and the work items would be rescheduled after the said period,” commented  Dr. Suresh Surana, founder, RSM India.

New and Unique Selling Proposition of The New Website

“The new e-filing site is intended to provide the users with convenience and a modern seamless experience by way of providing a number of tech-savvy benefits to its users,” said Dr. Surana.

As Per The Think Tank, The New E-filing Site Shall Provide The Following Advantages:

  • Mobile Application
A mobile app shall be enabled now that shall facilitate all significant portal functions for 24*7  access on the mobile network. All the significant functions of this portal that are available on the desktop shall be accessible on the mobile app. In the present mechanism, no mobile app activities were available.
  • Interactive ITR Preparation Software
The taxpayers shall be provided the privilege of accessing free offline and online ITR preparation software. The aforesaid taxpayer-friendly software shall be highly interactive that shall assist taxpayers (even a layman) in pre-filling the returns along with minimizing data entry effort in filing their ITRs.
  • Immediate Processing of ITR
The latest e-filing portal shall be integrated with the immediate processing of Income Tax Returns. Consequently, this shall make it possible to issue quick refunds to the taxpayers.
  • New Dashboard
Now, there shall be a single common dashboard for the latest e-filing portal. The dashboard shall show all interactions, uploads, or pending actions for adopting the follow-up procedure by the taxpayer.
  • New Set up of the Call Center
In the call center, various facilities are accessible like a call center, chatbot, videos, tutorials, and so on have been included in the site to address taxpayers’ queries. There shall be the additional facility of addressing FAQ’s of taxpayers.

New Online Tax Payment Mechanism

To ensure easy, secure, and fast payments, the latest income tax returns website shall also have a new online payment system with multiple payment options like 
  • Net banking, 
  • credit card, 
  • UPI, and 
  • RTGS or NEFT from any account of the taxpayer in any bank as compared to the present system which only has the facility of  UPI, Credit Card allowance for the payment of taxes.

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